You can find pizza anywhere, right?
Costco, Pizza Hut, Domino’s, and the list goes on.
But how often do you come across a slow-roasted artisanal pie, covered in only fresh, organic ingredients harvested at peak ripeness from family-owned farms in Italy’s most treasured regions?
As you no doubt know, there’s a difference between pizza and pizza (italicized).
The same can be said with audits. Our audits hit different and that’s because they are different.
We’re not just churning out audits over here. We don’t just farm client work out to teams of 20 people working for $8/hour. And we certain don’t combine screen reader testing with scan results and call it a day.
Instead, we go the authentic route with extremely skilled and talented accessibility experts who obsess over quality and pour over our clients’ digital assets to ensure every last issue is reported on.
We only work with contractors who genuinely care about accessibility because we know that care shines through in the audit results.
And we’d like to tell you, our future client, about what goes into the super clean audit reports you’ll receive from us.
Table of Contents
Our Meticulous Evaluation Process
What makes our audit “hit different”?
It starts with our systematic, multi-layered approach. While others might rely on “running scans” combined with screen reader testing, we know that finding every accessibility issue requires much more than that. That is why we employ a methodical evaluation using diverse methodologies.
Our technical experts conduct thorough evaluations using the following methodologies:
- Screen reader testing
- Keyboard testing
- Visual inspection
- Code inspection
- Color contrast analysis
- Browser zoom
- Scan review
Through this rigorous and differentiated evaluation, we find every instance of nonconformance with your selected version of the Web Content Accessibility Guidelines (WCAG) for the given scope.
Our Default Environments
We also evaluate your digital asset using preset environments that ensure robust testing and assessment under widely-used technology combinations most likely to reveal accessibility issues.
Environments
- Assistive Technology: NVDA screen reader
- Browser: Google Chrome
- Device: PC Desktop
- Operating System: Windows 11
+ Mobile Environments
- Assistive Technology: VoiceOver screen reader
- Browser: Safari
- Device: iPhone 10
- Operating System: iOS
Of course, clients always have the option to add additional environments to meet their specific needs.
Exceptional Documentation
Beyond thorough evaluation, what separates our audit process is our emphasis on creating reports that are detailed, yet easy to understand. Many of our clients are new to accessibility, but even if they’re pros, no one wants to read a report filled with technical jargon.
This is why we break each accessibility issue into small bites in our Excel spreadsheet report.
Each identified issue includes:
- Exact location of the issue
- Issue described in detail
- Associated WCAG success criterion
- Users affected
- Fix recommendation
- Screenshot or screen recording of the issue
This structured approach ensures your team can quickly locate, review, and fix each issue as fast as possible.
Support
The delivery of your audit report isn’t the end of our audit service.
Each audit includes audit support which means your team has any questions about any aspect of the report, we will provide a full explanation so your team is 100% clear on the information in the report.
And, if your team would like to purchase a block of consulting hours from one of our technical experts to help with remediation, we can accommodate you there as well.
Summary
Audits are our bread & butter.
They are by far our most popular service and we take great pride in providing excellent quality audit reports to our clients.
If you need help with an accessibility audit, we’d love to help. Just send us a message and we’ll take care of the rest.
