An accessibility system of record is the single, authoritative location where an organization stores its audit data, remediation status, conformance evidence, and compliance documentation. Accessibility Tracker Platform is built for this role. It centralizes audit reports, issue tracking, validation history, ACRs, and progress reporting so every team member, vendor, and decision-maker references the same source. Without a system of record, accessibility work fragments across spreadsheets, email threads, and disconnected tools. With one, the organization has a defensible, current record of every accessibility action taken.
| Function | What the Platform Stores |
|---|---|
| Audit data | Full audit reports with issues mapped to WCAG criteria, severity, and location |
| Remediation tracking | Status of each issue from open to fixed to validated |
| Conformance documentation | ACRs, accessibility statements, and policies tied to the asset |
| Progress reporting | AI-generated reports drawn from live audit and remediation data |
| Portfolio view | Multiple projects, assets, and teams in one workspace |
What is an Accessibility System of Record?
A system of record is the authoritative source for a specific category of data. In finance, it is the general ledger. In sales, it is the CRM. In accessibility, it is the platform where audit results, remediation status, and conformance documentation are stored, updated, and referenced.
Most organizations do not have one. Audit reports sit in PDF form on a shared drive. Issues get copied into Jira or a spreadsheet. ACRs live in a procurement folder. When leadership asks where conformance stands, no one can answer in a single click.
Accessibility Tracker Platform consolidates these data points. The audit report is uploaded, parsed, and made queryable. Each issue becomes a tracked record. Fixes are logged. Validation is recorded. ACRs are generated from the same dataset.
Why a System of Record Matters
Accessibility is ongoing. Audits identify issues at a point in time, but products change, content updates, and teams rotate. Without a central record, institutional knowledge walks out the door with every staffing change.
A system of record creates continuity. A new project manager can open the platform and see exactly what was audited, what has been fixed, what remains open, and what the current conformance posture looks like. No reconstruction required.
It also creates legal defensibility. If a demand letter arrives, the organization can produce a timestamped history of accessibility work: audits completed, issues identified, remediation completed, validation performed. This is documentation that matters.
What Belongs in the System of Record?
Everything that supports an accessibility claim or decision belongs in one place. That includes the audit report itself, the issue list with severity and WCAG mapping, remediation status per issue, validation records, ACRs, accessibility statements, policies, and training records.
Accessibility Tracker stores all of this against a specific asset, whether that is a website, web app, mobile app, or software product. Multi-asset organizations get a portfolio view across every project.
How Tracker Functions as the System of Record
The audit report is the foundation. Accessible.org delivers audit reports that load directly into the platform, with every issue already mapped to WCAG criteria, severity, and location. From there, the work happens inside Tracker.
Issues can be prioritized using Risk Factor or User Impact prioritization formulas. Status updates as developers fix issues. Validation by the auditor is recorded against each fixed issue. AI-generated progress reports pull from this live data, so leadership always sees the current state.
When a VPAT is needed, the platform auto-generates the ACR from the same audit and remediation data. No re-entry. No reconciliation between systems. The ACR reflects what the system of record says is true.
Accessibility Tracker and Real AI
Accessible.org Labs is actively researching how AI can make audit workflows, remediation guidance, and reporting more efficient inside the platform. The applications already live in Tracker include AI-generated progress reports, AI portfolio insights drawn from audit data, and AI-assisted VPAT generation.
This is real AI applied to data that already exists in the system of record. It is not AI claiming to automate WCAG conformance. It is AI making the people doing the accessibility work faster and more informed.
System of Record vs. Scan-Based Software
Scan-based software is not a system of record. Scans only flag approximately 25% of issues, and the data they produce is automated output, not an authoritative record of conformance work. A scan dashboard tells you what an automated checker detected today. It does not tell you what your auditor identified, what your developers fixed, or what your ACR claims.
Accessibility Tracker is audit-based. The record reflects manual evaluation by trained auditors, mapped to WCAG criteria, with severity and location confirmed by a human. That is the data leadership needs and what legal counsel can point to.
Frequently Asked Questions
Can Accessibility Tracker replace our existing project management tool?
For accessibility work, yes. Tracker is purpose-built for audit data, WCAG criteria, severity ratings, validation, and ACR generation. General project tools were not designed for this. Many organizations keep their general PM tool for engineering work and use Tracker as the system of record for accessibility specifically.
What happens to our existing audit reports?
If the audit was conducted by Accessible.org, the report loads directly into the platform. Reports from other providers can be brought in as well. Once inside Tracker, the data becomes the live record rather than a static document.
Does the system of record cover multiple assets?
Yes. Organizations with a website, mobile app, and several web apps can manage each as a separate project inside one workspace. The portfolio view shows conformance status across every asset in one place.
How does this support a VPAT or ACR?
The ACR is generated from the same audit and remediation data already inside the platform. When an issue is fixed and validated, the ACR reflects that. The conformance claim and the underlying record stay aligned automatically.
An accessibility system of record turns scattered documents into a single, defensible source of truth. That is what Accessibility Tracker is built to be.
Contact Accessible.org to see how Accessibility Tracker can serve as your organization’s accessibility system of record. Contact our team.
