Artificial intelligence (AI) is already making digital accessibility easier and reducing the amount of time necessary for services. This means Accessible.org clients save money and project completion timelines are shorter.
Here’s a real example from March 2025:
We built AI into our Accessibility Tracker app to help everyone, including our clients, get AI technical support when remediating their digital assets. In other words, we built AI into our digital accessibility project management platform.
The direct result is now our clients need less technical support hours so they save money ($195/hour).
The difference between using Tracker vs. using the likes of ChatGPT, Claude, Gemini, etc., is the AI is pre-prompted based on which AI tool you select (e.g., give me the advanced code details or tell me what the issue is in simple terms) and the AI already knows all of the issue details so you don’t have to provide the information from the audit report.
Also, everything is inside of the platform so you don’t need to go back and forth.
The type of time and cost savings is happening with content remediation: AI is reducing our workload. AI excels at handling the following content remediation:
- Closed captions
- Text transcripts
- Audio descriptions
- Alt text
- Headings
Of course, we still need to review for accuracy and completeness. And we still have to complete the portion of the work that AI can’t take care of, but our workload is decreasing so project costs are decreasing.
2026 AI Outlook
From here, it’s clear that AI technology will continue to zoom ahead and make digital accessibility easier. We fully expect AI to continue its current trajectory and reduce the amount of time necessary for completing audits by 20-50%. And, of course, remediation will also become more efficient.
Also, on the administrative side, paperwork and project setup will become easier which will reduce costs even further.
We’re very likely still years out from AI:
- Interpreting ambiguous or highly contextual UI patterns
- Replacing legal defensibility for audit findings
- Conducting final reviews
- Issuing certification
- Guaranteeing WCAG conformance
Humans will still play a part in digital accessibility, but we won’t be needed as much. This means Accessible.org services will be delivered faster and cost less as we leverage AI to improve efficiency for our clients.
Key Takeaway
These efficiency gains translate directly to practical benefits for organizations working toward accessibility compliance.
In the near-term, it’s very realistic that projects that previously took 8-10 weeks may be completed in 6-8 weeks. Service costs that once started at $3,000 may decrease to $2,500 or less.
