Our Audit Software Makes Remediation Cost Effective

Our new Accessibility Tracker software doesn’t automate auditing your website or other digital asset, but instead streamlines accessibility by efficiently and effectively organizing your audit results as your team remediates issues and a third-party (such as Accessible) validates the fixes.

This means you can monitor your accessibility progress over time. Let’s illustrate what’s happening here:

1. A digital accessibility company delivers your completed audit report.
2. You upload that report (spreadsheet) to Accessibility Tracker.
3. The report is now taken from spreadsheet form to inside your online dashboard.
4. You can assign different team members to the report and give them access.
5. You sort the issues by one of our two prioritization formulas (risk or impact.
6. Your team starts fixing issues and checks them as fixed.
7. Your auditor validates that issues are fixed so they are now completed. If not fixed, the auditor will make notations inside the app.

The beauty here is everything is centralized in a single online hub that all team members have access to. There will be focused work and we’ll now exactly how much progress has been made.

And because Tracker has two formulas, you can presort by the highest priority issues.

Let’s take a 1.5 minute look at the features that make Accessibility Tracker a win for accessibility and compliance projects.

Team Collaboration

Accessibility Tracker brings your entire team into one workspace where they can:

• See all identified accessibility issues in one place
• Filter issues by WCAG success criteria, priority, or status
• Take ownership of specific issues
• Document their fixes with notes and comments
• Ask questions directly to the auditor within the platform

This eliminates the constant back-and-forth of emails and spreadsheets that typically slows down remediation projects.

Validation Workflow

One of the most powerful aspects of Accessibility Tracker is its validation workflow:

1. Your development team marks an issue as fixed
2. Your accessibility auditor receives a notification
3. The auditor reviews the fix and either:
   • Confirms it as properly remediated
   • Provides specific feedback on what still needs to be addressed
4. If further work is needed, the issue returns to your team with clear guidance

This validation process creates accountability and ensures that fixes actually meet WCAG requirements, not just superficially address the issue.

Prioritization

One request clients frequently asked about was prioritization: what accessibility issues should we work on first?

Of course, the accessibility industry has proffered sorting by Level A and AA success criteria or designating issues as high, medium, or low, but this extremely basic when it comes to ordering issues so we assigned a score for each success criteria based on two prioritization formulas:

1. Risk Formula – Prioritizes issues based on real lawsuit data, focusing on the accessibility issues most commonly claimed in ADA website litigation. This approach helps you minimize legal risk while improving accessibility.
2. Impact Formula – Uses our 100-point weighted scoring system to identify which issues create the most significant barriers for users with disabilities, considering factors like:
   • Whether the issue completely blocks access (35 points)
   • If workarounds are possible (25 points)
   • How many users are affected (15 points)
   • The criticality of the affected functionality (10 points)
   • How frequently the issue occurs (15 points)

This infuses much more intelligence and precision when it comes to prioritizing issues.

Real Monthly Reports

You’ll hear a lot about maintenance and monitoring and monthly reports, but this talk is usually based around scan results. Automated scans only capture 25% of WCAG issues so those reports are so skewed, they’re almost worthless. In contrast, our monthly reports are based on your actual, (manual) audit.

Whether you get your audit through us or another provider, your tracking and monitoring will be based on actual progress of your complete audit report, not scan results.

These reports become part of your compliance documentation and create a clear record of your organization’s commitment to accessibility. For organizations working through ADA lawsuits or settlement agreements, this documentation demonstrates tangible progress toward conformance.

Hypothetical Client

Let’s say we have a client who is working on compliance with the ADA Title II web rule. Imagine that this client has 4 websites and one mobile app and they start with three audits for two websites and one mobile app.

The friction here will be:

• Determining which issues to fix first
• Assigning team members to work on issues issues
• Tracking which issues have been fixed and which issues have been validated

With Accessibility Tracker, they were able to:

• Prioritize the 20 most impactful issues first
• Assign clear ownership to each team member
• Generate monthly reports of progress legal documentation
• Complete their remediation 6 weeks ahead of schedule

Cost-Effectiveness

When you consider the default approach:

1. Receiving a spreadsheet with 100+ issues
2. Working through issues with rudimentary prioritization
3. Regular email exchanges with auditors
4. Multiple meetings to review status

Time (and hourly developer rates) obviously starts sifting like sand through your fingers. And if the project loses steam and isn’t completed, this can result in starting the project completely over.

With Accessibility Tracker, you:

• Immediately start with a true list of prioritized issues
• Get immediate feedback on fixes
• Eliminate communication delays
• Focus development resources where they matter most

For most organizations, the efficiency gains alone can save hundreds, if not thousands of dollars in development costs on a medium-sized accessibility project ($70/hour adds up quickly).

Next Step

Accessibility Tracker will be officially released to the public at the end of March 2025. If you’d like access, send us a message and we’ll right back very soon with great news.