Welcome to our client brochure on Accessible.org audits.
Quite simply, we offer excellent quality accessibility audits at competitive market rates. When your organization hires us, you can be confident that you’ll receive a clear, easy to understand audit report with a quick turnaround time.
If you’ll give us 2 minutes, we’ll fill in the important details.
Table of Contents
Cost
Accessible.org audits typically cost between $2,500 – $7,500. Our pricing is transparent and primarily based on three key factors:
- Number of pages or screens in scope ($150 – $350 per page/screen)
- Complexity of your digital asset
- Audit environments
Digital Assets
We audit all sorts of digital assets. Our most popular requests are:
- Websites
- Web pages
- Web apps
- Mobile apps
- Platforms
- Learning Management Systems (LMS)
- Software
What Is a Digital Accessibility Audit?
A digital accessibility audit is a comprehensive, formal evaluation of your digital asset’s conformance with a technical standard for accessibility. We almost always evaluate against a version of the Web Content Accessibility Guidelines (WCAG).
Non-technically speaking, we’re simply looking for accessibility issues that might negatively impact access to people with disabilities.
Why is an Audit Needed?
An audit is necessary to conclusively identified all accessibility issues that exist on a digital asset. Once all issues are identified, then remediation (fixes) can begin.
An audit is necessary before a VPAT (Voluntary Product Accessibility Template) can be filled in and an ACR (Accessibility Conformance Report) can be completed.
An audit is also an essential first step to any potential conformance statement or certification.
Are your audits 100% manual?
Yes, our audits are fully manual and we only use an automated scan as a secondary check – never a primary source of finding issues. It’s worth emphasizing: we never copy and paste scan results as your audit.
A technical accessibility expert will thoroughly and meticulously evaluate your digital asset against a technical standard using various methodologies. We only use a scan to ensure that any issues correctly identified by a scan are included in our audit.
Audit Details
Evaluation Methodologies
We use multiple several evaluation methodologies to ensure our report includes all accessibility issues:
- Screen reader testing with NVDA, JAWS, and/or VoiceOver
- Keyboard testing
- Visual inspection of all content
- Code inspection
- Browser zoom testing (200% and 400%)
- Color contrast analysis
- AXE automated scan review (as a secondary check only)
Environments
Our proposals provide pricing for desktop and desktop + mobile audits:
Desktop Environments
- Assistive Technology: NVDA screen reader
- Browser: Google Chrome
- Device: PC Desktop
- Operating System: Windows 11
Mobile Environments (optional add-on)
- Assistive Technology: VoiceOver screen reader
- Browser: Safari
- Device: iPhone
- Operating System: iOS
Android and MacOS environments can be added at additional cost.
Audit Report
Upon completion of the audit, you’ll receive a detailed Excel spreadsheet report containing:
- Issue description
- URL/screen location
- Specific element location
- Testing environment
- Applicable WCAG success criterion
- Related code
- Visual documentation (screenshots/clips)
- Remediation recommendations
- Additional notes
This detailed report provides all the information you need to understand and address each accessibility issue identified during the audit.
Before Your Audit
Before an audit takes place, we first need to determine what the scope of the audit will be. Sometimes the scope will include all pages, screens, and content for the digital asset. Other times, we only recommend a representative sample of pages, screens, and content because it would be cost prohibitive and impractical to conduct an audit of the complete digital asset.
For example, it wouldn’t make sense to audit every page of Amazon.com.
Also, when consulting with clients we always clarify whether any changes to the asset are anticipated. This is because we need your digital asset to be static so the audit results are tampered with.
After Your Audit
Technical Support
All audit packages include basic support to ensure you understand how to use your report. Even though our audits are as clear and easy to understand as possible, we always make sure we provide guidance to any clients who are new to accessibility audits.
What almost all of our clients opt for is our technical support. With technical support, we provide dedicated ours where our technical experts can answer remediation questions and validate fixes.
Additional technical support is available at $195/hour and clients can purchase as many or few as hours as they’d like.
Re-Audit and Certification
Once remediation is complete, we verify all issues have been resolved through our re-audit process. This ensures nothing has been missed.
Successful remediation leads to certification documentation, including Accessible.org certification and a conformance statement, provided at no additional charge.
Accessibility Tracker
Our new Accessibility Tracker software makes your accessibility project even easier.
Tracker allows you to upload any audit report in spreadsheet format and quickly track completed issues as well as validation.
There are many other features including the ability sort issues by our data-backed prioritization formulas:
- Risk of lawsuit
- Level of impact (based on our weighted scoring system)
Quality Matters
Not all accessibility audits are created equal. Poor quality audits can miss critical issues, leaving your organization vulnerable to legal action and failing to provide equal access to users with disabilities.
Some digital accessibility companies cut corners by:
- Relying too heavily on automated scans
- Using inexperienced auditors
- Rushing through evaluations
- Copying and pasting automated results
- Skipping important testing methodologies
At Accessible.org, we’re extremely selective about our auditors. Our auditors must meet multiple requirements as a prerequisite for consideration:
- Audit experience
- Genuine and longstanding interest in accessibility
- Demonstrable expertise
Beyond this, all auditors are tested before they are eligible to work on client audits and we have a quality assurance (QA) process in place to ensure audit reports are of the highest caliber.
Red Flags When Choosing A Provider
There are many good audit service providers, but there are also several companies who are misleading – not only in what is necessary to audit an asset, but what quality purchasers can expect to receive. Some common red flags include:
- Pricing doesn’t adjust after significant audit scope or environment changes
- Audit scope is an afterthought
- Promotion of custom overlays or overlay widgets
- Emphasis on automated “testing” or “solutions”
- Inflated claims about scan effectiveness
- Conflating user testing with auditing
- Speaking in generalities rather than specifics
- Unable to detail their audit methodology
Client Experience: What to Expect
- Initial Contact – Reach out to us with your project details
- Quick Quote – Receive a transparent quote based on your specific needs
- Audit Commencement – We begin our thorough evaluation process
- Report Delivery – Receive your comprehensive audit report (typically within 1-2 weeks)
- Support and Guidance – Get help understanding and implementing the recommended fixes
- Re-Audit and Certification – Verify all issues have been resolved and receive certification
Next Step
Are you ready to proceed with your accessibility audit?
Email kris@accessible.org to ask for an audit quote on your digital asset. Feel free to ask any preliminary questions you may have.
Even if you just want an estimate, we can provide one over email. We typically respond within a few hours.
