We’re a straightforward company: We delivery high quality accessibility services at competitive prices with quick turnarounds.
In terms of reviews, we never:
- ask clients for testimonials
- post client logos on our website
- give our clients out as references
However, we can show you what some of our clients say after receiving services and deliverables. Here are a few email screenshots we’ve collected:
Of course, reviews would be helpful to us, but we don’t see how that benefits our clients so we don’t solicit feedback or testimonials. We take a hard client-first approach to business and that we always put the client’s best interests first.
This approach is already working for us. We’re getting the best type of reviews possible: referrals.
And not just referrals from past clients. We’re getting referrals from attorneys and other accessibility professionals.
Other digital accessibility companies will always have more logos on their website, but we want to be the company that you’d tell your friends and family about because you genuinely want them to have the best experience and get the best value possible.
Here are 3 key qualities you can expect when you choose Accessible.org as your service provider:
- Transparency (evident by the fact we have our prices openly listed)
- Honesty (example: if a client uses a platform that doesn’t allow code access, we tell them we won’t be able to make their website fully WCAG 2.1 AA conformant)
- Quickness (not just in turnaround time, but communications; we move fast to get your project started and completed)
Summary
The reason our clients are clients and not customers is because our relationship isn’t merely transactional – we truly look out for our clients’ best interests and that includes protecting their identity and not asking them to feel out surveys or give us a testimonial.
We simply think this is the best way to operate.
