The Accessibility Tracker platform dashboard gives you real-time visibility into your audit remediation progress with issue tracking and scoring that show improvement over time and exactly what issues to prioritize and. You can monitor completion rates, assign issues to team members, and generate reports that document your path to WCAG 2.1 AA or 2.2 AA conformance.
Let’s cover how our issue scoring can help you know what accessibility issues to prioritize and progress tracking will show your improvement over time.
| Key Point | What It Means for You |
|---|---|
| Issue Scoring | Two formulas prioritize issues by legal risk or user impact, eliminating guesswork about what to fix first |
| Progress Tracking | Real-time analytics show completion percentages across all projects based on actual audit data |
| Team Assignment | Assign specific issues to developers, designers, or content editors who can filter to see only their tasks |
| Status Management | Seven status labels track each issue from not started through validation |
| Report Generation | Automatic monthly reports document progress for compliance and stakeholder communication |
Table of Contents
Dashboard
When you log into the Tracker platform, your dashboard immediately shows the complete picture of your accessibility projects. The total issues count appears at the top, followed by breakdowns showing fixed issues, high-risk issues, and high-impact issues. This data comes directly from your uploaded audit spreadsheets, not from automated scans that only flag a fraction of WCAG issues.
The dashboard displays multiple projects simultaneously if you’re managing several digital assets. You might have 74 issues on your main website, 156 on your mobile app, and 89 on your web application. The platform calculates overall completion percentages across all projects while maintaining individual project metrics.
Each project card shows essential information at a glance. You see total issues, completed issues, and pending issues without clicking through to individual reports. This overview helps project managers allocate resources where they’re needed most.
Issue Scoring for Prioritization
The platform includes two scoring formulas that eliminate manual prioritization work. The risk factor formula scores issues based on data from actual website accessibility lawsuits. Issues that appear most frequently in legal complaints receive the highest scores. Alternative text problems score 100 because they’re the most commonly claimed issue in litigation.
The user impact formula uses a different approach. It assigns scores based on five weighted factors that determine how much an issue affects users with disabilities. Access blocking severity gets the highest weight at 35 points. Workaround feasibility receives 25 points. User population size gets 15 points. The formula considers whether users can find alternative ways to access content and how many people the issue affects.
You can sort your entire audit by either formula with one click. The platform instantly reorganizes hundreds of issues from highest to lowest priority. You can also set custom priorities if specific issues need immediate attention regardless of their formula scores.
Team Assignments
The Tracker platform lets you assign each issue to specific team members. Developers get code-related issues. Designers handle color contrast problems. Content editors fix missing captions and alternative text. This distribution means multiple people work simultaneously instead of one person handling everything sequentially.
Team members see their assignments immediately when they log in. They can filter the dashboard to show only their issues, which eliminates distractions and keeps everyone focused on their specific responsibilities. When someone completes their work, they can reassign the issue to another team member for the next step.
The assignment system maintains clear ownership throughout the remediation process. Every issue shows who’s responsible, when it was assigned, and its current status. This visibility prevents issues from being forgotten or duplicated.
Status Labels Track Every Issue
Seven status labels provide granular tracking for each accessibility issue. Not Started identifies issues that haven’t been touched yet. In Progress shows active work. Completed means your team has implemented a fix. Validated confirms an auditor has verified the fix is WCAG conformant. On Hold indicates paused work due to dependencies. Discarded applies to false positives or issues that don’t require action. Needs Work flags issues where attempted fixes didn’t fully resolve the problem.
These labels give you instant insight into workflow bottlenecks. If many issues show Needs Work, your team might need additional training or support from Tracker AI tools. If issues pile up awaiting validation, you know to schedule auditor time.
The platform tracks status changes automatically. You can see when each issue moved through different stages and who made the changes. This history helps identify process improvements and provides documentation for compliance requirements.
Progress Reports
Monthly progress reports generate automatically without manual compilation. These reports show total issues identified, successfully remediated issues, validated fixes, and remaining work prioritized by risk or impact. The reports become part of your compliance documentation, demonstrating ongoing commitment to accessibility.
Reports include data visualizations that make progress clear to non-technical stakeholders. Pie charts show status distribution. Bar graphs display issues by WCAG criterion. Line graphs track completion rates over time. Executive summaries provide bottom-line progress in plain language.
You can share reports directly from the dashboard with team members, executives, or legal counsel. The platform maintains a complete history of all reports, creating an audit trail that proves your accessibility efforts. This documentation becomes invaluable if you face legal challenges or need to demonstrate compliance for contracts.
Real-Time Monitoring
The dashboard updates in real time as team members work through issues. You don’t wait for weekly updates or status meetings to know where projects stand. When a developer marks an issue complete, the dashboard immediately reflects the change. When an auditor validates fixes, completion percentages update instantly.
This immediate feedback maintains team momentum. People see their progress reflected immediately, which motivates continued effort. Project managers spot slowdowns quickly and can intervene before delays cascade.
The platform sends notifications for important status changes. You know immediately when high-priority issues are resolved or when validation identifies problems requiring rework. These alerts keep projects moving without constant manual monitoring.
Integration with AI Assistance
While monitoring progress, team members can access Tracker AI directly from issue views. The artificial intelligence tools help with remediation by explaining issues in plain language, providing code examples, and suggesting alternative approaches. This integration means your dashboard isn’t just tracking progress but actively helping accelerate it.
The platform pre-loads AI with your specific audit data. When developers ask questions, they get answers tailored to your exact issues, not generic WCAG guidance. This targeted assistance reduces the time between identifying an issue and implementing a correct fix.
Teams using platforms like ChatGPT for accessibility questions can now get better answers directly in their workflow. The AI understands your audit context without copying and pasting issue details into separate tools.
Manage Multiple Digital Assets
Organizations with multiple websites, mobile apps, or web applications see aggregate analytics across all projects. The dashboard shows which assets need the most attention and where resources should focus. You might discover patterns, like keyboard navigation problems appearing across all your digital properties.
Each project maintains its own detailed analytics while contributing to overall metrics. You can drill down from company-wide compliance percentages to specific issues on individual pages. This hierarchical view helps both executives and developers understand their part in achieving WCAG conformance.
The platform handles hundreds of issues across multiple projects without performance degradation. Unlike spreadsheet-based tracking that becomes unwieldy with scale, the dashboard remains responsive and organized regardless of project size.
European Accessibility Act and ADA Compliance
With ADA and EAA compliance as a priority for many organization, the Accessibility Tracker dashboard helps organizations track their progress toward compliance. The platform’s Project Insights AI can assess your expected project completion date based on current pace and progress.
Those entities concerned with lawsuits, can sort issues by Risk Factor. Risk Factor is Tracker’s data-driven scoring formula that specifically addresses website accessibility litigation concerns by prioritizing issues most likely to lead to a lawsuit (those issues most commonly claimed in complaints filed in court).
We’re currently adding to Tracker’s reporting so that customers have access to extensive data and compliance documentation. Status tracking, assignment history, and validation records create a complete audit trail. This documentation proves your organization takes accessibility seriously and works systematically toward WCAG conformance.
FAQ
How does the dashboard calculate completion percentages?
The platform calculates completion based on issues marked as validated, not just completed. This ensures your progress metrics reflect actual WCAG conformance rather than attempted fixes. The percentage comes from dividing validated issues by total issues from your audit report.
Can multiple team members view the dashboard simultaneously?
Yes, the Tracker platform supports unlimited simultaneous users. All team members see real-time updates as others work. Changes appear immediately across all active sessions without requiring page refreshes.
What’s the difference between the Risk Factor and User Impact scoring formulas?
Risk factor scoring uses lawsuit data to identify issues most likely to trigger ADA litigation. User impact scoring weighs factors like access blocking severity and affected user populations. Risk factor helps with legal compliance while user impact ensures usability for people with disabilities.
How often do progress reports generate?
Monthly reports generate automatically without manual intervention. You can also generate reports on demand whenever stakeholders need updates. The platform maintains all historical reports for compliance documentation.
What documents are available inside Tracker?
The platform provides comprehensive reports suitable for stakeholder communication and compliance documentation. These reports include all relevant metrics, progress tracking, and status information formatted for professional presentation.
