When looking for companies that specialize in ADA compliance, you’re really looking for a digital accessibility company that understands the technical side of U.S. litigation (Title III) and the new web rule (Title II).
What you’re not looking for is any company who sells widgets or automation as a way to make your website ADA compliant (manual work is needed).
As such, we have left a lot of vendors off our short list because they sell “solutions” that leave clients at real risk of being sued.
Inclusion of other firms in our list is not an endorsement, but a confirmation that their marketing messaging looks good from what we’ve seen.
| Provider | Background |
|---|---|
| Accessible.org (That’s Us) | 8 years of experience. Founded by an attorney who wrote the book on ADA compliance for the digital world. |
| Accessibility.works | Senior-led digital accessibility consulting and audits. Reduce legal risk, improve usability, and ship WCAG-aligned experiences with confidence. |
| TestPros | Firm that specializes in providing ADA website compliance services. |
What Does an ADA Compliance Company Actually Do?
An ADA compliance company helps clients understand what is necessary to reach WCAG conformance and provides services to make the client assets WCAG conformant. The work centers on a (manual) audit conducted by technical experts who evaluate digital asset(s) against WCAG 2.1 AA or 2.2 AA.
Typical project:
The audit report identifies issues. The client development team applies fixes. The auditor validates the fixes have resolved the issues. That cycle is the core service.
Add-on services may also include user testing, custom accessibility statement, training, technical support, and automated scan monitoring through a platform built around audit data.
There are different types of providers you will come across when researching.
Digital Accessibility Firms
These are the companies most readers have in mind when they search for ADA compliance help. A focused firm will emphasize audit quality and conducting audits the right way.
Accessible.org is one example.
Independent Accessibility Consultants
Many experienced auditors operate as solo consultants or small teams. Credentials to look for include IAAP CPACC and WAS, and/or DHS Trusted Tester certifications.
Freelance consultants need to have multiple years of experience in technical accessibility if they’re going to be auditing.
How Do You Choose a Company for ADA Compliance Work?
Choose firms who show clear attention to detail.
This can come across in quotes, meetings, and emails. If the company is glossing over details, it’s a clear indicator they’re a bad choice because reducing risk of lawsuits requires close attention to detail.
Start with methodology. Ask the provider how they evaluate a site or app for WCAG conformance. The answer should describe manual evaluation by trained auditors against each success criterion. If the answer centers on scanning, scoring, or instant fixes, that’s the end of discussion.
Then ask about deliverables. A real audit report lists each issue, ties it to a WCAG success criterion, explains user impact, and gives clear remediation guidance. Ask to see a sample report before committing.
Pricing transparency is another positive signal. Firms that publish accessibility audit pricing demonstrate they’re not ballparking project costs by how much they think they can charge, but the work involved.
What About Companies Selling Quick ADA Compliance Fixes?
Quick fixes do not produce ADA compliance. WCAG conformance comes from real fixes to real code, verified by a trained auditor. Any company promising instant compliance through a script or scan is selling something other than conformance.
Frequently Asked Questions
Do I need a company that specializes in ADA compliance, or can a general web agency help?
We don’t recommend generalist agencies who offer SEO, advertising, web design, and other broad services. Again, attention to detail is crucial and, for these companies, accessibility is not their focus and has been added as an afterthought.
Can one company support both my audit and ongoing conformance work?
Yes. Most established firms offer audits, remediation guidance, validation, training, and ongoing support. A single provider across the full cycle keeps documentation consistent and reduces handoff issues.
ADA compliance work rewards focus and attention to detail.
Contact Accessible.org to discuss your ADA compliance project.
