
The ADA Compliance Kit is comprised of my strongest recommendations to reduce your risk of being sued over website accessibility or what to do next if you have received a demand letter or hand a complaint filed against you.
- Do not use a widget at any point.
- If sued, hire a defense attorney.
- Learn strategy for reducing risk with The War Room (optional, but extremely helpful in learning about plaintiffs’ lawyers and market lies).
- If reducing risk, one of two options:
- Imperfect, but Aggressive and Fast: Take ADA Compliance Course and immediately fix issues as the course recommends
- Complete But Longer: Order Accessible.org audit for 5-15 pages/screens and begin remediating immediately after you receive the report
- Fix issues fast. Use Accessibility Tracker to keep track of the status of each fix.
- Have fixes validated by a technical accessibility expert.
- Publish an accessibility statement (you can have one published ahead of step 7).
- Train your team on the Web Content Accessibility Guidelines with the WCAG Course. This will complement the ADA Compliance Course nicely and help you maintain full WCAG conformance.
- Implement processes to reduce new issues introduced.
- Choose only third-party integrations that are WCAG 2.1 AA conformant. VPAT/ACR preferred.
Free reference materials:
Kris’s WCAG 2.1 AA Checklist (PDF – downloads / opens in this tab)
Kris’s WCAG 2.1 AA Guide (PDF – downloads / opens in this tab)
Kris’s Accessibility Statement Template (PDF – downloads / opens in this tab)