Accessibility Tracker provides state and local governments with an easy way to track full WCAG 2.1 AA conformance for their websites, web portals, and web and mobile apps. The key difference between Tracker and other software for ADA compliance is the other software is scan-based and Tracker is audit-based.
Because Tracker is audit-based, you can track all accessibility issues and your progress towards WCAG 2.1 AA.
| Feature | What It Means for You |
|---|---|
| Audit-Based Tracking | Track 100% of WCAG issues, not the 25% that scans detect |
| Multi-Project Dashboard | Manage all your web properties from one place |
| Tracker AI Tools | Get plain English explanations and code examples for every issue |
| Progress Reports | Generate reports showing exactly where you stand |
| Prioritization Scoring | Know which issues to fix first based on risk or user impact |
| VPAT Generation | AI fills in your Accessibility Conformance Report based on your audit |
Table of Contents
Why Does Audit-Based Tracking Matter?
Scans only flag about 25% of WCAG issues. That means scan-based platforms show you a fraction of what needs to be fixed. You could reach 100% on a scan-based dashboard and still have dozens of accessibility barriers on your website.
Tracker works from your actual accessibility audit report. When you upload the audit, Tracker extracts all the issue data—every barrier, every recommendation, every piece of applicable code. Your dashboard shows real progress toward full WCAG 2.1 AA conformance.
This is the foundation everything else builds on. Your analytics are accurate. Your progress score reflects reality. When you reach 100% validated in Tracker, you have actually addressed all the issues.
How Do You Manage Multiple Web Properties?
Most government entities have more than one website. There is the main site, department portals, payment systems, permit applications, and public records databases. Tracker lets you manage all of them from one dashboard.
You can see total issues across all projects, completion rates for each property, and where your team needs to focus. When leadership asks about accessibility status, you have the numbers ready.
The platform also provides AI portfolio insights. You can ask questions like “which WCAG issues show up most across all our sites” or “which project needs the most attention” and get answers based on your actual data.
How Does Prioritization Work?
When you have hundreds of issues across multiple properties, you need to know where to start. Tracker gives you two ways to sort issues instantly.
Risk Factor prioritizes based on ADA lawsuit data. Issues that show up most often in accessibility complaints get the highest score. If legal risk is your concern, this tells you what to fix first.
User Impact prioritizes based on how much each issue affects people with disabilities. It factors in whether the issue blocks access completely, how many users are affected, and how critical the functionality is.
You can also set your own priority levels of high, medium, or low on any issue.
How Does Tracker AI Help Your Team Fix Issues?
Your IT staff probably are not accessibility experts. That is fine. Tracker includes five AI tools built into every issue, and the AI already knows your audit data.
Simplify and Explain translates technical WCAG language into plain English. Anyone on your team can understand what the issue is and why it matters.
Technical Code provides ready-to-use code examples showing exactly how to fix the problem.
Alternative Approaches offers different ways to fix an issue when the standard fix does not work with your existing systems.
WCAG Explanation explains why the requirement exists and who it helps.
Custom Analysis lets your team ask specific questions about any issue.
Your staff can work through issues without needing to learn accessibility from scratch. They get guidance right where they are working in the dashboard.
How Does Team Collaboration Work?
Everyone works from the same dashboard. Developers, content editors, project managers, and auditors all see the current status of every issue.
You assign issues to specific team members. Each person filters to see only their work. As they make fixes, they update the status: in progress, completed, needs work, on hold.
Every issue has a comment log where notes and questions stay attached to that specific issue. No more hunting through email threads to find what was discussed.
How Do You Document Your Compliance Efforts?
Tracker generates progress reports on demand. These reports show completion percentages, issues by WCAG criterion, and what work has been done. You can generate reports weekly, monthly, or whenever you need them.
The platform also keeps time-stamped records of fixes and validations. This creates an audit trail showing when specific issues were addressed and who validated the fix.
For procurement or formal compliance documentation, Tracker generates VPATs using AI. You upload your audit, update issue statuses as your team makes fixes, and then generate a VPAT based on current status. AI fills in the template, you review for accuracy, and you have an Accessibility Conformance Report.
What Features Are Coming?
Project Archiving launches January 2026. You can archive completed projects and compare current accessibility status against previous audits.
Automated Monitoring launches February 2026. This adds a scanning layer that catches new issues between audits. Your audit-based tracking remains the source of truth for conformance, but monitoring alerts you when something new appears.
FAQ
Does Tracker work with audit reports from any provider?
Yes. Upload any audit report in Excel format. You map your columns during upload, and Tracker extracts all the data automatically.
Can we track multiple web properties at once?
Yes. The dashboard supports multiple projects with centralized analytics. Enterprise plans support up to 100 projects.
Do our staff need accessibility training to use Tracker AI?
No. The AI tools translate technical requirements into plain English with code examples. Staff get guidance without needing accessibility expertise.
What documentation can we generate for compliance?
Progress reports, time-stamped fix records, validation logs, and AI-generated VPATs. This creates a clear record of your accessibility work.
How does the Risk Factor scoring help with ADA compliance?
It prioritizes issues based on what shows up most often in ADA lawsuits. You address your highest legal risk first.
