Accessibility Tracker provides state and local governments with a centralized platform to track, manage, and document their digital accessibility efforts for ADA Title II compliance. The platform transforms audit spreadsheets into an organized system that creates the documentation of effort, progress, and ultimately WCAG 2.1 AA conformance.
| Key Point | What It Means for You |
|---|---|
| Compliance Documentation | Automatic monthly progress reports create a clear record of accessibility improvements, essential for demonstrating continuous effort toward WCAG 2.1 AA conformance |
| Multi-Asset Management | Track accessibility across all your websites, mobile apps, and documents in one dashboard – critical when managing multiple departments and instrumentalities |
| Real Progress Tracking | Based on actual audit reports, not automated scans, ensuring your metrics reflect true WCAG 2.1 AA conformance progress |
| Issue Prioritization | Two built-in formulas help public entities address the most critical barriers first, maximizing impact within budget constraints |
| Team Coordination | Assign issues across departments, track validation, and maintain clear ownership – essential for large government organizations |
Table of Contents
Meeting ADA Title II Documentation Requirements
The new ADA Title II rule requires state and local governments to make their digital assets WCAG 2.1 AA conformant by April 2026 or April 2027, depending on population size. While achieving conformance is the primary goal, maintaining proper documentation throughout the process proves equally important.
Accessibility Tracker creates this documentation automatically. Every issue fixed, every validation completed, and every milestone reached gets recorded with timestamps and responsible parties. This creates the compliance trail public entities need to demonstrate their commitment to accessibility.
Managing Multiple Digital Assets Across Departments
State and local governments typically manage dozens of digital properties. A single county might oversee websites for the sheriff’s department, health services, parks and recreation, elections office, and public libraries. Each department has its own digital presence requiring accessibility improvements.
Accessibility Tracker consolidates all these projects into one platform. The dashboard provides an instant overview showing total issues across all properties, completion percentages by department, and which areas need immediate attention. Project managers can drill down into specific departments while executives see the complete picture of organizational progress.
This multi-project view becomes particularly valuable when allocating resources. If the elections website has 156 critical issues while the parks department has 23 minor issues, resource allocation becomes clear and defensible.
Tracking Real WCAG 2.1 AA Conformance
Unlike platforms that rely on automated scans flagging only 25% of WCAG issues, Accessibility Tracker works with comprehensive audit reports. When public entities upload their audit spreadsheets, every manually identified issue gets tracked toward actual WCAG 2.1 AA conformance.
This distinction matters for ADA Title II compliance. The rule requires WCAG 2.1 AA conformance, not high scores on automated scans. By tracking real audit issues, public entities know their true compliance status at any moment.
Prioritizing Issues Within Budget Constraints
Public entities face unique challenges balancing accessibility improvements with limited budgets. Accessibility Tracker’s prioritization formulas help maximize impact within available resources.
The Risk Factor Formula analyzes which issues appear most frequently in accessibility complaints, helping entities address legally pressing matters first. The User Impact Formula identifies issues creating the greatest barriers for citizens with disabilities, ensuring improvements deliver maximum public benefit.
These formulas transform overwhelming audit reports into actionable work plans. Instead of randomly selecting issues or guessing at priorities, teams know exactly which fixes deliver the most value.
Coordinating Across Government Departments
Government accessibility projects involve multiple stakeholders. IT handles technical fixes, content teams update documents, legal reviews policies, and department heads need progress updates. Traditional email and spreadsheet coordination quickly becomes unmanageable.
Accessibility Tracker replaces this fragmented approach with centralized coordination. IT developers see their assigned coding issues, content editors view their document updates, and auditors validate completed work. Comments and decisions stay attached to specific issues rather than scattered across email threads.
The platform’s status tracking shows exactly where each issue stands: not started, in progress, completed, validated, or on hold. This granular tracking ensures accountability and prevents issues from disappearing in bureaucratic gaps.
Creating Compliance Documentation
When leadership, state oversight bodies, or federal agencies request accessibility progress reports, public entities need comprehensive documentation immediately. Accessibility Tracker generates these reports automatically.
Monthly progress reports document:
- Total issues identified through manual audits
- Issues successfully remediated and validated
- Current work in progress
- Remaining issues prioritized by impact
- Timeline of continuous improvement efforts
This documentation serves multiple purposes beyond basic reporting. It demonstrates good faith effort for any compliance reviews, provides data for budget requests, and creates historical records of accessibility investments.
Supporting Special Districts and Instrumentalities
Special district governments face unique challenges. A water district or transit authority might have limited IT resources compared to a full county government. Yet they face the same WCAG 2.1 AA requirements under ADA Title II.
Accessibility Tracker scales to these needs. Smaller entities can start with the free plan covering 100 issues, then expand as needed. The platform’s simplicity means staff without extensive accessibility expertise can still manage projects effectively.
Integrating AI Assistance for Faster Remediation
Government IT teams often lack specialized accessibility expertise. Accessibility Tracker includes five AI tools that provide instant guidance for every issue:
- Simplify and Explain converts technical WCAG language into plain English
- Detailed Technical Answer provides code examples for developers
- Alternative Approaches suggests different implementation methods
- WCAG Standards explains why each requirement matters
- Custom Analysis answers specific questions about unusual situations
These tools reduce dependence on expensive consultants while building internal capacity. As teams fix issues with AI guidance, they develop accessibility expertise that benefits future projects.
Best Practices for Government Implementation
Public entities using Accessibility Tracker should establish clear workflows from the start. Designate an accessibility coordinator with administrative access. Create projects for each department or digital property. Upload audit reports as soon as received.
Assign issues based on expertise and availability. Use the comment log to document decisions, especially when deferring issues due to budget constraints. Generate monthly reports for leadership and archive them as part of your compliance documentation.
Set realistic timelines accounting for procurement processes and approval chains. Track both technical fixes and policy updates. Document when third-party vendors complete accessibility improvements to their products.
Key Insights
Accessibility Tracker transforms ADA Title II compliance from an overwhelming mandate into a manageable project. The platform provides the structure, documentation, and coordination tools public entities need to reach WCAG 2.1 AA conformance by their deadlines.
By centralizing accessibility management, automating documentation, and providing clear priorities, the platform helps governments serve all citizens equally. The combination of real audit tracking, multi-project oversight, and built-in AI assistance creates an efficient path to compliance.
Most importantly, Accessibility Tracker creates the comprehensive documentation trail that demonstrates continuous improvement and good faith effort. This documentation protects public entities while ensuring citizens with disabilities receive the digital access they deserve.
Frequently Asked Questions
Q: Can Accessibility Tracker manage projects for multiple departments simultaneously?
A: Yes, the platform handles unlimited projects across all departments and digital properties. The dashboard provides both aggregate views of total progress and detailed breakdowns by individual department or website.
Q: How does the platform help with ADA Title II documentation requirements?
A: Accessibility Tracker automatically generates monthly progress reports showing issues fixed, validated, and remaining. These timestamped reports create the documentation trail needed to demonstrate continuous accessibility improvements.
Q: What makes this different from scan-based accessibility platforms?
A: Accessibility Tracker works with real audit reports that identify all WCAG 2.1 AA issues through manual evaluation. Scan-based platforms only flag about 25% of accessibility issues and cannot determine true WCAG conformance.
Q: Can different departments access only their relevant projects?
A: Yes, team members can be assigned to specific projects with appropriate access levels. A parks department employee would see only parks-related accessibility issues while leadership sees everything.
Q: How does the platform help entities with limited accessibility expertise?
A: Built-in AI tools provide instant guidance for every issue, explaining problems in plain English and providing code examples. This reduces reliance on consultants while building internal accessibility knowledge.
Q: Is there a limit to how many issues can be tracked?
A: Plans scale from 100 issues on the free plan to unlimited issues on enterprise plans. Public entities can start small and expand as audit reports identify more issues across their digital properties.
