Sometimes prospective clients want to know what VPATs actually look like when they’re filled in and completed. Let’s go through some examples of ACRs in this post and explain the differences.
Before we start, it’s important to note that a VPAT or Voluntary Product Accessibility Template is just that, it’s a standardized template for accessibility that we fill in. When we fill in and complete that template, it becomes an ACR or Accessibility Conformance Report.
The two terms are used interchangeably in the marketplace, but an ACR is technically what buyers are asking for.
One treasure trove of ACRs can be found on the Google Accessibility Conformance Reports page. There you’ll find ACRs for a wide array of Google products and services including:
Google Drive
Google Calendar
Chrome browser
Gmail
And the list goes on.
Here’s a screenshot for the top section of the first page of the Google Calendar ACR, International edition:
Google Accessibility Conformance Report
International edition, based on VPAT® Version 2.4Rev1
Name of product/version: Google Calendar
Report date: 11 August 2023
Product description: Google Calendar is a web app which allows users to create, edit, and utilize events and appointment calendars.
Contact information: vpat-questions@google.com
Evaluation methods used: The W3C Website Accessibility Conformance Evaluation Methodology (WCAG-EM) was followed for conducting the accessibility audit. The testing included manual accessibility testing, automated accessibility tools, and testing with assistive technology across multiple platforms and browsers.
Testing Tools Used:
Desktop browsers: Chrome (NVDA)
Assistive technologies: NVDA
Accessibility testing tools: Deque DevTools Pro, Deque Auditor, Color Contrast Analyser
When you compare this to the downloadable blank template from the ITIC.org website, you’ll notice there’s a different format and visual appearance. This ACR has a shaded in left column and is in portrait landscape vs. the plain text with headings in landscape mode with the VPAT.
VPAT details section:
[Company] Accessibility Conformance Report
International Edition
(Based on VPAT® Version 2.5)
Name of Product/Version:
Report Date:
Product Description:
Contact Information:
Notes:
Evaluation Methods Used:
Applicable Standards/Guidelines
But the style and format change is okay so long as it remains accessible. The key is we get the pertinent information.
If you’ll remember, we noted that this was for the International edition of the VPAT. There are multiple editions of the VPAT:
WCAG
Section 508
EN 301 549
International
These editions mostly look the same, but the accessibility tables have different and/or additional criteria based on the standard each edition is tied to.
When we look at the ACR, we’re met with all of the instruction pages that are attached to the VPAT. You’re supposed to remove these when the document is ready to be issued as an ACR.
With that said, let’s look at the actual ACR.
ACR details section:
Westat Accessibility Conformance Report
Revised Section 508 Edition
(Based on VPAT® Version 2.4)
Name of Product/Version: NIH Workplace Equity and Diversity Survey
Report Date: 5/4/2022
Product Description: Qualtrics Based Data Collection System
Contact Information: David Rockwell DavidRockwell@Westat.com
Assumptions: Both current (existing) and new dashboarding product developed by Westat or provided by CDC will be subject to review and conformance with all requirements in Section 508 of the Rehabilitation Act of 1973, as amended in 1998, as well as Priority Levels A and AA of the W3C’s Web Content Accessibility Guidelines (WCAG), v2.0 outlined at https://www.w3.org/TR/WCAG20/. The same requirements will apply to the data collection web survey product developed by Westat.
Constraints: Proposed content, specifically select graphics, images or scans, that does not conform to Section 508 of the Rehabilitation Act of 1973 may not be published to the website(s), unless an exception is granted.
Evaluation Methods Used: Trusted Tester Version 5 for Web (U.S. Dept. of Homeland Security)
Applicable Standards/Guidelines
For this ACR, they filled in the details with varying font and text sizes. There’s no harm here, but it’s always nice if the text syncs up cleaner.
Scrolling a few pages down, we come across Table 1: Success Criteria Level A with an accounting for the conformance level for the survey.
Table 1: Success Criteria, Level A
Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)
Also applies to:
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Supports
Information about user interface elements and images will be conveyed using text alternatives.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Supports
There is no pre-recorded audio or video content
1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Supports
There is no pre-recorded audio, so captions are unnecessary.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)
Supports
Will support screen readers. We are working on full support for navigation software like Dragon Naturally Speaking. There is no pre-recorded video.
1.3.1 Info and Relationships (Level A)
Also applies to:
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
Partial Supports
All content structure will be programmatically determined or is non-essential for use. Currently working with Qualtrics to remediate in their template.
Here we can see that the product supports the first four criteria and then partially supports success criterion 1.3.1. One positive about this accessibility table is there are comments for all remarks and explanations rows.
Summary
We just went over examples for the two sections of an ACR once a VPAT is filled in and completed.
To accurately and fully complete the accessibility table, you’ll need an audit and then you’ll need to distill those audit results into the VPAT tables along with filling in the supporting details.
If you need help, we provide services for both conducting an audit and filling in your VPAT. And what’s nice is your ACR will be issued by a reputable, independent digital accessibility company – products and services with third-party issued ACRs are much more likely to win contracts in the marketplace.
We’re happy to help – contact us and we’ll reply back ASAP. We can usually have your ACR to you within 1-2 weeks of receiving your message.
We have created the best training for learning the Web Content Accessibility Guidelines (WCAG). Videos, Excel spreadsheet checklists, cheatsheets, and code examples included.
Kris Rivenburgh is the founder of Accessible.org, LLC. Kris is an attorney and the author of The ADA Book, the first book on ADA compliance for digital assets. With seven years of experience in digital accessibility and ADA Compliance, Kris advises clients ranging from small businesses to public entities and Fortune 500 companies.